Limited Warranty Policy

Some products have limited warranty. Should this item fail during the warranty period, Stellen will repair the damage or replace the unit, if eligible. This warranty applies only to manufacturing defects. Damage caused by misuse, physical trauma, or excessive wear and tear above the normal and reasonable capacity of the unit's design and purpose - such as constant use in manufacturing / assembly line environments - will not be covered. Consumable items such as heating wire, drill and bits, saw blades or any other item that is "self consumed" as a result of normal use are excluded from the warranty policy.

To receive warranty service, the unit must be returned to Stellen appointed service center. The user is responsible for shipping cost and Stellen is responsible for return shipping cost of the repaired/replaced product. All returns must include a copy of the original purchase receipt as well as a completed RMA form. Take note of the instructions related to safely packaging the product you wish to return.

Warranty Terms and Conditions

To register a product for Stellen warranty, visit

You will need to register your product with us if you have purchased from an official third party Stellen retailer.

Orders of a Stellen ONE(1)Grip are covered by a 3-year warranty, the DOER Toolshed, Stellen Tools, Creative Marker Tools, are covered by a 2-year warranty. All other products e.g. batteries, spares and accessories, are covered by a 6-month warranty. To qualify for your warranty you must have proof of purchase.

The guarantee becomes effective at the date of purchase (or the date of delivery if this is later). If a product is repaired or replaced during the warranty period, the warranty period is not started again.

Stellen does not guarantee the repair or replacement of a product as a result of:
If your product stops working at any time, please visit our support area where you can find troubleshooting, including online manuals, FAQs and how-to videos, as well as genuine spares and replacement parts compatible with your product.

If your product is within its warranty and has a fault, please do the following: